Coronavirus - Latest information on clinic appointments

Microscopic image of a virus

February 2021: Most appointments at the Anne Rowling Clinic continue to be by telephone. 

Due to the most recent lockdown measures and ongoing coronavirus pandemic, most clinic appointments will continue to take place by telephone.

The following information explains in detail how NHS and research appointments at the Anne Rowling Clinic are operating: 

Please note that we are doing all we can to ensure the safety of our patients and staff, and that the Clinic remains a Covid-free environment. All Clinic staff, who are unable to work from home, are using self-testing kits twice a week before they travel to the Clinic. Everyone entering the Clinic is also having their temperature checked on arrival. 

NHS appointments

Telephone review

Your doctor or nurse will call you on either your mobile telephone or landline at the time and date of your appointment. Please do not attend the Clinic for your appointment as many of the NHS team are working remotely and will not be at the Clinic. 

Near- Me video-call appointments

NHS Lothian have approved the use of the telehealth platform Near-Me. Your doctor or nurse will contact you about your appointment taking place as a video-call and to make sure you have the equipment at home to set this up. Please do not attend the clinic if you have a Near-Me appointment as many of the NHS team are working remotely and will not be at the Clinic. 

Essential face-to-face appointments

If your NHS team feel it is essential to see you in person, one of our reception team will call you the week before your appointment to let you know. Please only come to the Clinic if you have specifically been contacted and asked to do this.

If you are asked to attend the Clinic, please come alone if possible. Your temperature will be taken when you arrive and please use the alcohol gel provided. Also please wear a face covering if you are able to. Our team are all wearing masks and will do so throughout your appointment. Do not come to the Clinic if you have coronavirus symtoms i.e. a high temperature, persistent cough or a loss or change to your sense of smell or taste.

NHS phlebotomy service 

We are running an essential blood monitoring service. You will be contacted by our team if you need to come to the Clinic and have your blood taken. When you arrive, please use the alcohol gel provided and wear a face covering if you are able to. Do not come to the Clinic if you have coronavirus symtoms i.e. a high temperature, persistent cough or a loss or change to your sense of smell or taste.

Department of Clinical Neurosciences, MS & MND Nurses

The department of Clinical Neurosciences has now moved to the Edinburgh Royal Infirmary site.  Many of the phone numbers for your NHS teams have changed.  

Please note: The nursing team have been allocated additional duties due to the Covid pandemic, so please be patient when waiting for a response to your call at this very busy time. If you have an urgent issue, please contact your GP who can discuss urgent matters with the on-call neurology team. 

MND Nurse Specialist Gill Stott - 07711 386 201

MND Nurse Specialist Alison McEleney - 07711 386 202   

MS Nurse Specialists – 0131 312 0720

If you are calling for advice regarding an MS relapse, symptoms or about your treatment, please leave a message on the answerphone with your name, date of birth, MS consultant and phone number. We will call you back as soon as we are able. 

If you have an enquiry about Covid-19 including about the vaccine or shielding, please first visit the following websites. Our consultants have provided up-to-date advice on these sites and you may find the answer to your questions here:  

MS Society - Coronovirus and MS

MND Scotland - Coronovirus updates 

Clinic reception 

For all enquiries about appointments please call our receptionist Monday to Friday 8.30am -12.30pm on 0131 465 9500.

If we are unable to answer your call in person, please help us by calling back during the times above. There is an answer machine if needed. If you are calling to speak to your specialist nurse please call them directly on their specific numbers listed above under 'Department of Clinical Neurosciences, MS & MND nurses'. 

Research appointments

All MS STAT2 and MND-SMART clinical trial research appointments will now be by telephone or Attend Anywhere video call. Your research team will contact you about your appointments.

Please do not come to the Clinic unless specifically asked to do so. 

 

This article was published on: Monday, February 01, 2021
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